EKE controller FAQ

If you want precise control of superheat in your air conditioning system, choose a reliable and effective superheat controller - here the EKE product range is a good choice. Our controllers will help you achieve high energy efficiency and reliable operation at all times.

EKE 1A,B,C and D controllers

What do I do when EKE 1A,B,C and D controllers is reset itself?

The reason could be that EKE 1A,B,C and D controllers has reset its settings after 32000 hours of operation and a consequent power cut off. This can be corrected by the below methods.

If the software version is 2.04, use the patch provided to permanently patch the product.

Check product label for identification of software version. Below is an example of where to find the information on the product label.

Link to download Patch for EKE 2.04
This video will assist you on how to do the patch.
If the software version is 2.02 or lower, check the video and instructions to reset and reconfigure the product.

What should I do to patch EKE 1A,B,Cand D software version 2.04?

If the software version is 2.04, use the patch provided to permanently patch the product.

Link to download Patch for EKE 2.04

Below video will assist you on how to do the patch.

Should I patch EKE 1A,B,C and D software version 2.07?

This SW version already includes the patch. No action needed from your side.

Should I patch EKE 1A,B,C and D software version 2.02 and below?

No, these versions only have temporary solution of reset and reconfigure the product. The patch should not be used in this case.

Check the below video and instructions to reset and reconfigure the product.