Service and support

Service and support

Need help? We've got you covered

Whether you need help finding technical documentation on our products, download software or troubleshoot, you have come to the right place. You can get inspired by our case studies from around the world, or dive into our training program that can help you advance your career and business. Take a closer look below.

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Contact us

Go to the contact area and get in touch with us if you'd like to:

  • Check price and availability
  • Ask questions about an order
  • Request spare parts and product replacement
  • Get technical support, find documentation and service requests
  • Fill in our form to process claims and returns
  • Ask about Danfoss Learning
  • Ask about partnerships with Danfoss
Support offered via online tools
Online Service and Support

Our support section provides customers with dedicated online support tools including how to request a refund or make a complaint:

  • Cooling product related services
  • Heating product related services
  • Drives product related services
  • Sensing Solutions product related services
  • Power Solutions product related services
Documentation

Our documentation covers most technical aspects of all our products - features, dimensions and performance.
Downloads

Go to our download area to find information about mobile apps, drawings, software and tools.

replacing old thermostat

Fix and troubleshooting

Go to our fix and troubleshooting area to find troubleshooting documents and service and installation videos.

Fix and troubleshooting
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Case stories

Get inspired by our case studies, project references and customer feedback from around the world

Case stories
Danfoss Learning portal

Danfoss Learning portal

Welcome to your online access point to knowledge. Choose from an extensive catalogue of courses.

24/7 - You decide when and what to learn.

Learning