Drives support

Customer Service and Tech Support

Service you can rely on 24/7 — around the world

You can get immediate access to our Customer Service or Technical Support experts: 1-888-DANFOSS (1-888-326-3677) or email tech support

Please have the following information available before you call tech support:

  • Review Solutions for the Top 10 Tech Support Calls
  • Product information 
  • Images of: cable connections; filters, resisters, fuses, chokes etc; any external hardware linking to the drive 
  • Motor data: include motor datasheets or a reference circuit diagram of external equipment 
  • Cable data
  • Network type TT, IT, NT, NT-S etc. 
  • Alarms/warning you have experienced 
  • MCT 10*.ssp file and MCT10 build version
DrivePro services

DrivePro® Professional Drive Services

Stay calm. You're covered.

When circumstances threaten your uptime and budget, Danfoss DrivePro® programs provide the solution. With coverage and replacement programs, professional services, and spare parts, DrivePro® has the solutions to keep you up and running.

DrivePro® services

Maximize VFD performance
Downloads
Maximize the performance of your variable frequency drive with quality software to support it. Danfoss mobile apps, software, and PC tools empower your VFD by providing easy selection, operation, and customization.
Documentation
Find the technical documentation for our VLT® and VACON® products here.
troubleshoot videos
Drive how-to videos
Find informational videos on how to use, maintain, and troubleshoot VLT® and VACON® Drive products.

E-business for sales partners

Danfoss sales and service partners, access tools to support your business, including IPC+ product configurator and promotional items.

Drives partner tools